Maintaining a professional calm approach when faced with angry customers can be challenging! Learn how to defuse anger as you go through the process of resolving the issue and how to achieve an adult to adult, problem solving approach in the face of emotion. (US Version)
Maintaining a professional calm approach when faced with angry customers can be challenging! Learn how to defuse anger as you go through the process of resolving the issue and how to achieve an adult to adult, problem solving approach in the face of emotion. (US Version)
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Angry Customers (US)
Maintaining a professional calm approach when faced with angry customers can be challenging! Learn how to defuse anger as you go through the process of resolving the issue and how to achieve an adu...
